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Ms Felton, Great Rail Journeys

“I really like the personal touch you get from Simeon & Alex. They always have time for you & take an interest in your booking or enquiry. On my Danube cruise, when flooding caused major disruptions to the schedule, it was great to speak to them & get advice on my options. They negotiated with AMA for me to get a generous cruise credit in compensation.

Even though they specialise in river cruising, they helpfully researched Northern Lights trips for me. I’ve now booked a Great Rail Adventure with them. I could have booked direct, but I like the reassurance of knowing they’re on the end of the phone if I need them.”

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